Returns
It is important to us that you are completely satisfied with your purchase from sappi-europe.com. If you are not pleased with anything you receive from Sappi Europe, we will gladly issue a refund:
- Returns must be made within 90 days of purchase.
- Merchandise must be returned in new condition.
- Shipping charges are not refundable.
- For orders that receive free shipping, the customer is responsible for return shipping charges.
- Custom items may not be returned.
- Drilled paper and tabs may not be returned.
- 20% repackage/restock fee on all returns.
- Credit will be issued in the same manner as the original purchase.
- Credit will be issued after returned merchandise is inspected.