Returns

It is important to us that you are completely satisfied with your purchase from sappi-europe.com. If you are not pleased with anything you receive from Sappi Europe, we will gladly issue a refund:

  1. Returns must be made within 90 days of purchase.
  2. Merchandise must be returned in new condition.
  3. Shipping charges are not refundable.
  4. For orders that receive free shipping, the customer is responsible for return shipping charges.
  5. Custom items may not be returned.
  6. Drilled paper and tabs may not be returned.
  7. 20% repackage/restock fee on all returns.
  8. Credit will be issued in the same manner as the original purchase.
  9. Credit will be issued after returned merchandise is inspected.